When giving an assessment of an organization for its upcoming strategic planning efforts, I was asked what advice I would give the leader as the organization moved forward. After thinking a bit about the organization, I was at a loss for anything specific.
I really didn’t know the inner workings of the organization, having only watched them from afar and having dealt with some of their constituents. It is a solid, well-led organization that is meeting the needs of its customer base. What I did recommend was the process of a thorough examination of their personnel structure and organizational structure.